Cancellation Policy
All of our races require a lot of advance planning and pre-event expenses (such as permits, insurance, food, beverages, race swag, and awards). Many, if not most, of these expenses are not recoverable. Please read the following policies carefully before signing up for a race.
Participant cancellation
Registering in advance for any race involves some risk. However, we know sometimes things happen and you may not be able to attend a race you signed up for. If you aren't able to participate, please let us know as far in advance as possible. If you cancel more than 30 days before the race date, you can choose either a 50% refund or 50% credit for a future NWEpic Series race of similar value. There will be no refunds for later cancellations.
Transfer to another race
Another option is to transfer your registration to another NWEpic Series race. To transfer your registration, please fill out the information below and select Pay Now to pay the $10 transfer fee (if you don't have a Paypal account, select "Pay with Debit or Credit Card"). Once you're done LET US KNOW and we'll take care of the rest. If you'd like to transfer to a more expensive race/distance, please contact us for instructions, as you'll need to pay any price difference.
Race cancellation
Our goal is to provide an enjoyable, safe race experience. However, sometimes unusual conditions (weather and other) may require that, for your health and safety, we cancel a race. We don't want to cancel a race and will do so only if the safety risk is great. While we can't list every possible factor, some possibilities are: extreme heat, extreme cold, hazardous air quality, unanticipated road/trail closures, dangerous animals on the course, or other natural or human-caused acts.
Once the decision has been made to cancel a race, we will do our best to contact every registered participant as far in advance as possible. However, the very nature of many of these conditions may affect our ability to do so.
All racers pre-registered for a cancelled race will receive either a 50% refund or 50% credit towards a future NWEpic Series race of similar value.